Returns & Exchanges

Update:
Unfortunately at this time we are unable to accept exchanges or returns due to COVID-19, global regulations and protocols.
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Exchanges
We do not cover the cost of return shipping. Exchanges can be completed with unused merchandise, and with proof of purchase (invoice) within 30 days of the Shipment Confirmation date. Exchanges cannot be processed without original receipts. Exchanges will be for a value equal to the sale price of the merchandise exchanged, including applicable taxes. Shipping charges will not be refunded or transferred unless otherwise specified.
Eligibility 
The following criteria must be met in order for an item to qualify for an exchange:
The order was shipped within the last 30 days (this date can be found in your shipment confirmation email)
The product is in the same condition as when you received it.
The product is unused.
The product is undamaged.
The product has all original parts.
The product is in its original packaging.
Sale Items
All sale items are final sale. In circumstances where you consider a product to be defective, please contact Client Services with details of the product and the defect.